MIDLegal

Public Liability Claim Solicitors

An accident in a shop, on the pavement or in any public place can leave you injured and out of pocket through no fault of your own. If someone failed in their duty to keep you safe, we help you claim the compensation you deserve.

SRA RegulatedTransparent FeesClient-First ApproachFree Initial Assessment SRA No. 8015144

How MID Legal Can Help

  • No win, no fee agreements for eligible claims, so there is no financial risk to you.
  • Experience pursuing claims against councils, private businesses and other occupiers.
  • Help gathering the evidence needed to prove the hazard and how your accident happened.
  • A dedicated solicitor who handles the insurers and keeps you informed throughout.

The Process

  1. 1

    Free claim assessment

    We review where and how your accident happened and advise whether the occupier breached its duty of care, at no cost.

  2. 2

    Gathering evidence

    We secure CCTV, accident reports, inspection and maintenance records, photographs and witness statements.

  3. 3

    Medical assessment

    An independent medical expert reports on your injuries and prognosis so your claim is valued accurately.

  4. 4

    Settlement negotiation

    We negotiate with the responsible party's insurer and, if necessary, issue court proceedings to secure a fair settlement.

What is a public liability claim?

A public liability claim is a personal injury claim brought when you are injured in a public place because the person or organisation responsible for it failed to keep it reasonably safe. Public places include shops, supermarkets, restaurants, pubs, hotels, leisure centres, car parks, schools, pavements, roads and parks. The party responsible for the premises, known in law as the occupier, owes a legal duty of care to people who use them.

Common public liability accidents we help with include:

  • Slips and trips on wet floors, spillages or uneven surfaces
  • Trips on defective or poorly maintained pavements and roads
  • Injuries from falling objects or collapsing displays in shops
  • Accidents caused by inadequate lighting or unmarked hazards
  • Injuries at leisure facilities, playgrounds and public events

How we help

We investigate who was responsible for the place where you were injured and whether they breached their duty of care. The duty owed depends on the circumstances. Under the Occupiers’ Liability Act 1957, occupiers must take reasonable care that lawful visitors are reasonably safe. The Occupiers’ Liability Act 1984 provides more limited protection to trespassers. For pavement and highway defects, the Highways Act 1980 places maintenance duties on the highway authority, though councils may have a defence if they can show a reasonable system of inspection and repair.

We gather the evidence needed to prove the hazard existed and caused your injury, including CCTV footage, accident reports, cleaning, inspection and maintenance records, photographs and witness statements. We then arrange independent medical evidence and deal with the responsible party’s insurer on your behalf.

What your compensation can cover

A successful claim can cover both the injury and its financial impact, including:

  • Pain, suffering and loss of amenity (general damages)
  • Loss of earnings, both past and future
  • The cost of treatment, rehabilitation and care
  • Travel expenses and other out-of-pocket costs
  • Damage to personal property

Time limits

In most public liability cases you have three years from the date of the accident to start court proceedings, under the Limitation Act 1980. Special rules apply to children, whose three years run from their 18th birthday, and to people who lack mental capacity. Claims against public bodies can require early notification and prompt evidence-gathering, so we recommend seeking advice as soon as possible after your accident.

Public liability claims can be complex, particularly when the responsible party disputes that a hazard existed or argues it had a reasonable system of inspection in place. Our personal injury team knows how to build the evidence needed to meet these arguments head on. We offer a free, no-obligation assessment, explain your options clearly, and pursue eligible claims on a no win, no fee basis so there is no financial risk to you. We handle the insurers, keep you updated, and pursue the full compensation you are entitled to. Contact us today to find out where you stand.

Frequently Asked Questions

What is a public liability claim?
It is a personal injury claim made when you are hurt in a public place because the person or organisation responsible for that place failed to keep it reasonably safe. This could be a council, a shop, a restaurant, a landlord or any other occupier.
Who is responsible if I am injured in a public place?
Under the Occupiers' Liability Act 1957, the occupier of premises owes a duty to take reasonable care that lawful visitors are reasonably safe. The Occupiers' Liability Act 1984 provides more limited protection to trespassers in certain circumstances. We identify and pursue the party legally responsible.
Can I claim against the council for a pavement trip?
You may be able to. Highway authorities must maintain pavements and roads under the Highways Act 1980, but they have a defence if they can show a reasonable system of inspection and repair was in place. We assess whether the defect was actionable and gather the evidence needed.
How long do I have to make a public liability claim?
You usually have three years from the date of the accident to start a claim under the Limitation Act 1980. Different rules apply to children and to people who lack mental capacity, so it is best to seek advice early.

Related services

Call Book Consultation