Public Liability Claim Solicitors
An accident in a shop, on the pavement or in any public place can leave you injured and out of pocket through no fault of your own. If someone failed in their duty to keep you safe, we help you claim the compensation you deserve.
How MID Legal Can Help
- No win, no fee agreements for eligible claims, so there is no financial risk to you.
- Experience pursuing claims against councils, private businesses and other occupiers.
- Help gathering the evidence needed to prove the hazard and how your accident happened.
- A dedicated solicitor who handles the insurers and keeps you informed throughout.
The Process
- 1
Free claim assessment
We review where and how your accident happened and advise whether the occupier breached its duty of care, at no cost.
- 2
Gathering evidence
We secure CCTV, accident reports, inspection and maintenance records, photographs and witness statements.
- 3
Medical assessment
An independent medical expert reports on your injuries and prognosis so your claim is valued accurately.
- 4
Settlement negotiation
We negotiate with the responsible party's insurer and, if necessary, issue court proceedings to secure a fair settlement.
What is a public liability claim?
A public liability claim is a personal injury claim brought when you are injured in a public place because the person or organisation responsible for it failed to keep it reasonably safe. Public places include shops, supermarkets, restaurants, pubs, hotels, leisure centres, car parks, schools, pavements, roads and parks. The party responsible for the premises, known in law as the occupier, owes a legal duty of care to people who use them.
Common public liability accidents we help with include:
- Slips and trips on wet floors, spillages or uneven surfaces
- Trips on defective or poorly maintained pavements and roads
- Injuries from falling objects or collapsing displays in shops
- Accidents caused by inadequate lighting or unmarked hazards
- Injuries at leisure facilities, playgrounds and public events
How we help
We investigate who was responsible for the place where you were injured and whether they breached their duty of care. The duty owed depends on the circumstances. Under the Occupiers’ Liability Act 1957, occupiers must take reasonable care that lawful visitors are reasonably safe. The Occupiers’ Liability Act 1984 provides more limited protection to trespassers. For pavement and highway defects, the Highways Act 1980 places maintenance duties on the highway authority, though councils may have a defence if they can show a reasonable system of inspection and repair.
We gather the evidence needed to prove the hazard existed and caused your injury, including CCTV footage, accident reports, cleaning, inspection and maintenance records, photographs and witness statements. We then arrange independent medical evidence and deal with the responsible party’s insurer on your behalf.
What your compensation can cover
A successful claim can cover both the injury and its financial impact, including:
- Pain, suffering and loss of amenity (general damages)
- Loss of earnings, both past and future
- The cost of treatment, rehabilitation and care
- Travel expenses and other out-of-pocket costs
- Damage to personal property
Time limits
In most public liability cases you have three years from the date of the accident to start court proceedings, under the Limitation Act 1980. Special rules apply to children, whose three years run from their 18th birthday, and to people who lack mental capacity. Claims against public bodies can require early notification and prompt evidence-gathering, so we recommend seeking advice as soon as possible after your accident.
Why choose MID Legal
Public liability claims can be complex, particularly when the responsible party disputes that a hazard existed or argues it had a reasonable system of inspection in place. Our personal injury team knows how to build the evidence needed to meet these arguments head on. We offer a free, no-obligation assessment, explain your options clearly, and pursue eligible claims on a no win, no fee basis so there is no financial risk to you. We handle the insurers, keep you updated, and pursue the full compensation you are entitled to. Contact us today to find out where you stand.
Frequently Asked Questions
What is a public liability claim?
Who is responsible if I am injured in a public place?
Can I claim against the council for a pavement trip?
How long do I have to make a public liability claim?
Related services
Medical Negligence
When the medical care you trusted goes wrong, the consequences can be life-changing for you and your family. If a healthcare professional failed in their duty and you were harmed, we help you investigate what happened and claim the compensation you deserve.
Learn moreRoad Traffic Accidents
Being involved in a car, motorcycle or cycling accident can have devastating physical, emotional and financial consequences. If it wasn't your fault, we help you claim the compensation you need to rebuild your life.
Learn moreSerious Injury Claims
A catastrophic injury changes everything, often for the whole family, with lifelong care, lost income and uncertainty about the future. We help you secure the rehabilitation, interim payments and long-term compensation you need to rebuild your life.
Learn more